FAQ
Before sending us a message check this FAQ.Send a message
Please note: If you are submitting a query regarding the COVID-19 Vaccine service, please ensure your first port of contact is the ATOS Support Desk by emailing: vaccineservicedesk@england.nhs.uk
Any tickets regarding this service that are sent directly to Pinnacle will not be attended to.
Send a Message
For support or suggestions, questions or problems please send us a message using the form below - we'll get back to you as soon as we can with an answer, usually within the same day. Remember to check any spam folder you may have for a response.
Please note: If you are submitting a query regarding the COVID-19 Vaccine service, please ensure your first port of contact is the ATOS Support Desk by emailing vaccineservicedesk@england.nhs.uk Any tickets regarding this service that are sent directly to Pinnacle will not be attended to. For any other queries, please continue with the form below.
Do not include Patient Identifiable data in your message to our helpdesk. Helpdesk uses normal email which is not a secure communication method.
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