FAQ
Please check our FAQs before contacting support.Contact Support
Visit EMIS Now to raise any technical support or system queries.
New Organisations
Please contact us via LiveChat on EMIS Now to set up a new organisation.
Reset password
Reset your account passwordwith your Username and Email.
EMIS Now - our new support portal
We have moved our support service to a new portal, EMIS Now.
You can find a guide on how to raise cases on EMIS Now.
Existing PharmOutcomes Users
We have created EMIS Now accounts for all existing PharmOutcomes users.To log in to the new portal:
1. Go to EMIS Now and select 'Forgot Password? Click here to reset.'
2. Input the same email address you use for PharmOutcomes. This will trigger a reset email to be sent to your inbox.
3. Follow the instructions to reset your password and then you can access EMIS Now
New PharmOutcomes Users
You will need to set up an EMIS Now account.
If you need assistance, please use the Live Chat option, available in the bottom-right corner of the EMIS Now log-in screen.
User Guides
Our user guides can help you get started and get the most out of our system
Flu Resource Centre
Pharmacy First Resource Centre
Covid-19 Resource Centre
Masterclass Guides
Provider Support Guides
Home
Services
- Accesssible Information Provider Manual
- Service History
- Enrolling for a Service
- Data Entry
- Error Messages
- Records and GP Notifications
- Activating National Care Record Service in PharmOutcomes
Specific Service Delivery Guides
- Emergency Hormonal Contraception
- Needle Exchange
- Supervised Consumption
- Minor Ailments Scheme
- Smoking Cessation Client progress
Advanced Service Delivery Guides
Healthy Living Pharmacy
Quality Payments
Assessments
Reports
Claims
Admin
Help
Service Video Guides
Hospital Referral Video Guides
Commissioner Support Guides
Home
Services
- Accesssible Information Commissioner Manual
- Service Library
- Setting titles and patient data
- Previewing a service
- Non-Identifiable Unique IDs
- Service question types
- Text questions
- Additional question options
- Numeric questions
- Built in calculators
- Date questions
- Setting date limits
- Option questions
- Lookup questions
- Cross reference questions
- Service history for staged services
- Set date questions
- Duplicating questions
- Previewing GP Notifications and Patient Consent
- Creating patient declarations
- Previewing service and testing input
- Commissioner services
Assessments
Healthy Living Pharmacy
Reports
Claims
Admin
Help
Video Guides
Local System Information
Operating System:
Browser:
Rendering Engine:
Device:
HTTP User Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTPS Details: TLSv1.3 : TLS_AES_256_GCM_SHA384
Connected From: 3.148.109.101
JavaScript: Disabled
Browser Time: Local time not available
Server time: 18:58:55 22/10/2024